Peak Support Dashboard
Support KPIs
Ticket Volume (Last 7 Days)
Tickets by Priority
Performance by Agent
| Agent | Tickets Solved | Avg. Resolution (hrs) | CSAT (%) |
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All Tickets
| Ticket ID | Subject | Agent | Status | Priority | Created On |
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Edit Ticket Data
| Ticket ID | Agent | Status | Priority | Resolution (hrs) | CSAT (1-5) | Actions |
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