Medallia Dashboard Medallia Customer Experience Dashboard Dashboard Data Configuration Overview Net Promoter Score (NPS) -- Customer Satisfaction (CSAT) --% Customer Effort Score (CES) -- NPS Trend Sentiment Distribution Recent Feedback Data Configuration Adjust the dashboard data below. All changes will be reflected in the dashboard tab. Net Promoter Score (NPS) Customer Satisfaction (CSAT) % Customer Effort Score (CES) NPS Trend Data (Last 6 Months) Enter comma-separated NPS values (e.g., 40, 42, 45, 43, 48, 50) Sentiment Distribution (Counts) Enter comma-separated counts for Positive, Neutral, Negative (e.g., 300, 150, 50) Recent Feedback Comments Enter one comment per line. "The customer service was excellent and resolved my issue quickly." "Product features are good, but the onboarding process was a bit confusing." "Very disappointed with the recent update, it broke key functionality." "Smooth experience overall, highly recommend." "Could improve response time for support tickets." Save Changes and Update Dashboard Previous Next Download Dashboard as PDF
