IT Helpdesk Productivity Dashboard

Tickets Created
0
Tickets Resolved
0
Avg. Time to Resolution
0h
First Contact Resolution
0%

Tickets Opened vs. Closed

Tickets by Category

Agent Leaderboard

Agent NameTickets ResolvedAvg. TTR (hours)FCR %Avg. CSAT

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Ticket Log

CreatedAgentCategoryTTR (hrs)Actions
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