Escalation Rate Dashboard
Overall Escalation Rate
0%
Total Escalations (30d)
0
Avg. Time to Escalate
0h
Top Reason
N/A
Performance Overview
Ticket Log
| Date | Ticket ID | Agent | Escalated? | Reason | Status | Actions |
|---|
Overall Escalation Rate
0%
Total Escalations (30d)
0
Avg. Time to Escalate
0h
Top Reason
N/A
| Date | Ticket ID | Agent | Escalated? | Reason | Status | Actions |
|---|