Balanced Scorecard Performance Metrics Layout
Define KPIs across Financial, Customer, Process, and Learning perspectives.
1. Project & Strategy Details
2. Add New Metric
3. Current Metrics
| Perspective | Metric / KPI | Target | Action |
|---|
Balanced Scorecard Metrics Definition
Reporting Frequency: | Date Prepared:
1. Financial Perspective (How do we look to shareholders?)
| Metric / Objective | Target Value | Placeholder: Actual Result |
|---|
2. Customer Perspective (How do customers see us?)
| Metric / Objective | Target Value | Placeholder: Actual Result |
|---|
3. Internal Process Perspective (What must we excel at?)
| Metric / Objective | Target Value | Placeholder: Actual Result |
|---|
4. Learning & Growth Perspective (Can we continue to improve?)
| Metric / Objective | Target Value | Placeholder: Actual Result |
|---|