Support Improvement Dashboard Support Improvement Dashboard Dashboard Data Configuration Ticket Volume Trend -- CSAT Change (MoM) -- Resolution Time Change -- Top Improvement Area -- CSAT Trend Avg. Resolution Time Trend (Hours) Download Report as PDF Add or edit monthly support metrics below. Period (YYYY-MM) Total Tickets Avg. Resolution (hrs) Avg. CSAT (1-5) Action Add Month Update Dashboard ← Previous Next →
